Privacy Policy

Last Updated: 29th May 2024

1. Introduction

My Website Doctor is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of personal information from clients:

• First Name and Last Name
• Email Address
• Website Domain Name
• Website Login Details
• Google Analytics and Google Search Index Data
• Passwords for Websites
• Email Login Details (if required)

   

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To deliver our technical support, website security, and optimisation services.
• Client Dashboard: To create and manage personal dashboards on Trello.
• Payments: To process payments through Stripe.
• Data Analytics: To analyse traffic and performance using tools like Google Analytics, Pixel, and Google Search Index.

4. Data Security

We follow strict security protocols to protect your personal information, including:

• Ensuring the confidentiality and safety of login details, emails, and passwords.
• Deleting all client dashboards created on Trello permanently after the mutual relationship ends.
• Not recording any information from past work or payment details once our engagement concludes.

5. Data Sharing and Disclosure

We do not share your personal information with third parties for any reason, including for making business.

6. Data Analytics

We might use data analytics from sources such as Pixel, Google Analytics, and Google Search Index to analyse our traffic and improve our services. The data collected from these sources helps us understand usage patterns and optimise our service delivery.

7. Retention and Deletion of Data

• Client Dashboards: All dashboards created on Trello for a client will be deleted permanently immediately after our relationship ends.
• Payment Details: No payment details will be recorded or retained once the transaction is completed.

8. Your Rights

You have the right to:

• Access: Request access to your personal information that we hold.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions as required by law.
• Withdrawal of Consent: Withdraw your consent to our processing of your personal information, where applicable.

9. Changes to This Privacy Policy

My Website Doctor reserves the right to modify this Privacy Policy at any time. Any changes will be posted on our website and will become effective upon posting. Clients are advised to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

hello@mywebsitedoctor.net